This is an interesting discussion because initially one would think that when working to build relationships there would be mostly positives in this area. John Maxwell points out some very interesting downsides. Here are some of the key points from this section that stand out to me.
1. Being a softy - "As a leader, my goal should have been to help people, not to make them happy." (p. 97). This boils down to being able to make hard decisions. Sometimes the 2nd and 3rd order effects of hard decisions negatively affect people even though the hard decision may be what's best for the organization or even the person.
2. Patience is a hard thing for hard-chargers. Trust me....I want to see results NOW!!! However, it can take months or years to build an environment of trust and belief in your leadership.
3. Study the four types of people on Level 2. Know them. Understand them. Be prepared to deal with each of them. You WILL encounter them.
4. Conflict. In all relationships, conflict will arise. How you deal with conflict will determine whether you move forward or backward. You might as well accept the fact that it's going to happen. Don't waste time wishing it would not happen. Prepare NOW for how you will deal with it!!
I have fallen a little behind the last few weeks due to my work-life schedule. So be prepared...I'm going to bundle some of our lessons in the future to get us on pace to finish this book this year. Stay focused and keep learning. Take your time and let what you are learning take root. This is priceless wisdom that will propel you to success in the future.